Posh Casino has owed me money for over a month and they continue to state the issue is being escalated with their financial department and the payment is out of their hands with their processing agency. When asked how both things can be true it's hard to get a satisfactory response. I also inquired as to how this "processing agency" has no timeline for payment when that would be a normal contractual arrangement. The payments have been approved but no timeframe for payment given. It is broken into three payments due to their weekly limits. I speak to live support daily and receive conflicting information each time with the promise to escalate the issue. I've asked them to define the word "escalate" because we are obviously operating out of different definitions since this obviously has not been prioritized nor sped up the process one bit. I'd appreciate some advocacy. User name: Zu***
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