On March 15th I requested a payout of $2500.00 aud using a no rules bonus. Checking regularly for a update being reassured that I would be paid they were just behind but no worries they say. Fast forward to Aug my withdrawal was reversed when contacted support teason was they didn't have wallet address which was bs but ok. I'm then the kid to resubmit withdrawl with address and funds will be paid. Now Bitcoin is not a withdrawl option on my account support then tells me to request it using wire transfer and just add Bitcoin address no worries they say. Tired of dealing with it I decide I'm going to play 500 of it see if I can crack a little something better as it is funds from a no rules bonus. And it happens the one thing we all wait for the big one. I continue to play on it for awhile he'll I've only been waiting 6!months for a payout. I then contact chat again and I'm told to submit withdrawal threw wire transfer and I'll be paid just add Bitcoin address. So I request 2 withdrawals by wire transfer but instead of 1 @ 2500 I'm requesting 2 at 2500 per withdrawl rules. I let support know and leave. I return a few days later and see my withdrawals are not pending anymore so excited I'm finally going to get paid. Only to find out that my veins had been reversed and my original deposit was credited back to my account and was told that I was mixing funds and that is not the case I did play my weekly free spins and some tournaments and do win but ended up canceling that with-drawl and playing it. Any help in this matter would be greatly appreciated as this is not right. And they know they are in the wrong because the transaction history has been altered and I can prove that.
BEHOBEN: „Velvet Spins-Betrug“.
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