I was playing on a platipus software slot, at Bitcoincasino.io, called Triple Dragons, When a spin landed on all WILDS across the 2 top rows, and All top 5 reels. so, I had 10 wilds across the top two rows, and It paid ZERO, I spin again, and land on the EXACT same thing EXCEPT the top row last reel was NOT wild, so... I had 9 wilds on that spin... and AGAIN, it pays NOTHING... So??? ' like ,I'm WHAT? I go look at the games pay scale, and sure enough... THE TOP TWO REELS ARE PAY LINES ! Then, I go to customer live chat support, and ask, hey, what happened to this game? it should have paid out? they say.... No worries, we will contact Platipus Software, and get back with you on the first business day. This had happened on a Saturday... I get a email Monday from BitcoinCasino.io saying we looked into your case, and we can see this was a lost bet. so, you did not win anything. I DO have Pictures of this spin... I could NOT get them to attach to this forum I tried and tried, But, In feel like That was not a losing spin... I thought it would be a BIG WIN. And, I just wanted to run it past my fellow members here at LCB and get a second opinion on this. What do you guys think? and Where do I go from here? If it was supposed to pay out? Like I said I do have pictures of this spin. Thanks, Melissa
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