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You are now chatting with 'Claire'
Claire: Welcome to Tropica Casino Live Support. How may I assist you?
dirkemans: hi claire
dirkemans: i want to claim my LCB no deposit bonus
Claire: May I have your Login name and email address please?
dirkemans: and its not listed, nor credited automatically
dirkemans: yes
dirkemans: its ******
dirkemans: **********@hotmail.com
Claire: One moment please.
dirkemans: sure
Claire: Due to increase in promotional abuse from your region, certain promotions have been suspended. The welcome no deposit promotion is one of the suspended promotions for your region. This may change in the future.
dirkemans: nono
dirkemans: i just read all your terms and conditions
dirkemans: we are not listed
dirkemans: neither as blocked country, nor as different wagering country
dirkemans: you must be confused with netherlands antilles
dirkemans: or your site provides false info
Claire: I am sorry but that is for players from Netherlands
dirkemans: no
dirkemans: your info states otherwise
dirkemans: i cant help that
dirkemans: legally your supposed to provide correct information
Claire: I am sorry but this may change in the future
dirkemans: so on the house terms and conditions i am eligible
dirkemans: lol
dirkemans: are you reading?
dirkemans: please get your pit manager
dirkemans: youre probably for lots of rival casinos
dirkemans: but this is tropica
dirkemans: and its terms and conditions welcome us
Claire: Yes I know this is for tropica. I am sorry but it is not available for players from Netherlands
dirkemans: listed under promotional terms and conditions
dirkemans: claire
dirkemans: you do know what it says in your terms and conditions right?
dirkemans: we can read them together
dirkemans: we are not blocked
dirkemans: nor are we listed under the special wagering requirements
dirkemans: so you have absolutely no valid reason for not letting me in on this
Claire: I am sorry but it is not available
dirkemans: is there manaager in the area>?
Claire: Management can only be contacted by email
dirkemans: superb
dirkemans: what a crap casino
dirkemans: very sad
Claire: I am sorry you feel that way
dirkemans: its not "feeling"
dirkemans: its a fact
dirkemans: your providing false info
dirkemans: should i feel good about that?
dirkemans: i think my time is valuable claire
dirkemans: i spent time reading your terms and conditions
Claire: I am sorry but the system will not let me add it as this bonus is not available for players that come from netherlands
Claire: Is there anything else I can help you with?
dirkemans: then after confirming my eligibility, i spent more time dowloading, installing and providing your casino with my precious personal details
dirkemans: you could see to it that the site provides correct info asap
dirkemans: thats the least
dirkemans: not for me but for the next poor dutch guy being discriminated and desillusioned
then i went out, im sorry for being not nice to her but this is like the tenth time a rival casino fails to provide correct info in their terms!
if i get my hands on those few dutch guys who caused this i will murder them 20 times!
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