GESCHLOSSEN – 25 $ für Ihre Gedanken von Bet Phoenix Casino – Keine Einzahlung erforderlich

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NicolasJohnson
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  • me too!

  • Shouldn't be long for the rest of us:



    Please wait for a site operator to respond.

    You are now chatting with 'Kennedy'

    gina: Hello.

    Kennedy: Welcome! How may I assist you?

    gina: Can you see if Nicholas has given you guys the updated list for the contest credit?

    Kennedy: Can I have your account number and password please?

    gina: i dont know my acct number. my username is acgofer

    gina: i've never been asked for my password before

    Kennedy: Hold on one moment and I will get you over to Casino Support...

    Please wait while I transfer the chat to 'Omar'.

    You are now chatting with 'Kennedy'

    Please wait while I transfer the chat to 'Dean'.

    You are now chatting with 'Dean'

    Dean: Yes,,,and this will be credited very shortly

    gina: ok ty

    gina: smiley

    Dean: anything else I can do for you at this time

    gina: that it ty

    Dean: Your welcome

  • p.s. don't use your bonus money to play TOURNEYS

  • Well, I see Nick has posted for the jokes contest, but hasn't addressed the old reviews contest yet, for people waiting for chips or having sent emails. I'm sure he'll get to it when he can. But BetPhoenix isn't exactly gaining faith lately:
    r Customer,
     
    Due to a temporary inconvenience with one of our processors; we will not be able to issue your payout until the first of September. Thank you for your patience and understanding.
     
    Best regards,
     
    Bet Phoenix Casino

    How come 'processors' is trotted out every time as an excuse. If I have an email from them confirming they received my payout request and reps confirming the same, just send the bloody money

  • Sooo i am presuming from other thread we arent going to get credited?

  • I wish I knew sad I play in good faith and abide by the rules

  • Guys, Gals, Pals,
    I am sure you will get your bonuses-but don't play them on tourneys.  In the past I've had to wait awhile, but they did show up.
    Also, if you have a balance, let Nic know when it your balance is zero-they usually don't put your money in if you have a balance.

  • Don't play at all. If you win, you get banned from freebies. They penalize good players sad
    See the thread 'betphoenix peanizes you if you win?'

  • Everyone who hasn't been credited before has been credited now.

    We always credit and pay all our players.

    @ dtsweet
    You are not bonus eligible, therefore, you are not able to claim your free chip. Sorry. I do wish you the best at other casinos. And we don't penalize our players for winning; we simply don't give out free money to everyone always, there is a big difference between the two.

  • you do not pay everyone always, sorry to say. I'm only told today I'm bonus ineligible...not prior to, during or even after the contest. Only now....and why? for which reason?  I play, I deposit. I was given zero reason. The only thing I happen to do is WIN at your casino. So why the bonus ban?

  • thank you! i have it and i so didnt expect to. i am glad to have had a positive experience with betphoenix...thanks again Nicolas

  • i'm still not, so presuming i'm not getting any either.  had fun anyways no matter what smiley 

    and i will continue to deposit cuz like i said, i feel i get my monies/and the free chips worth of play at least. i appreciate long play for sure!

    one day i will cashout lol

  • dang, i sure didn't get anything also.....
    i believe i was bonus elgible but i just wasnt important enough....


  • and i will continue to deposit cuz like i said, i feel i get my monies/and the free chips worth of play at least. i appreciate long play for sure!

    one day i will cashout lol[/quote >


    Sorry we missed you, in 24 hours or less you will be credited (and I'll throw a little extra in there as an apology for the delay smiley )

    [quote author=tracylh18 link=topic=12933.msg122532#msg122532 date=1282891341]
    dang, i sure didn't get anything also.....
    i believe i was bonus elgible but i just wasnt important enough....


    I'm really sorry, if you are bonus eligible, you will get credited, just PM me with your username smiley
  • Now thats what im talkin bout!  They just throw the chips at ya lol

    Thanks Nicholas but the extra really isnt necessary.  You are always overly generous smiley

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