Hey Gang,
Something is just not right with this. I see on their web page they have a coupon code PROPOWER for 60%. I went to claim this bonus (I think this is the second bonus from this site I have ever tried to claim). I type in the code and get "Coupon can not be redemed at this time, Please contact support. So I did. Here is how it went....
Please wait for a site operator to respond.
You are now chatting with 'Julie'
Julie: Hello, how are you today?
Lori: Well Thank you
Lori: and yourself?
Julie: i am well thank you
Julie: which games do you wish to play please
Lori: Julie, I do see why I can not redeem Coolbonus but why can't I redeem PROPOWER to play slots?
Julie: For slots and keno players we have a fantastic Unlimited 35% coupon: SLOTS35
Julie: The deposit and the bonus must be wagered (25) times before a cashout is permitted
Julie: * Only wagers on Slots and Keno and scratch cards are permitted before you have met this requirement.
Julie: that is the best available to you
Lori: But on the website it has PROPOWER from 4/30 to 5/3 why can't I claim that one?
Julie: you need to click on promotions when logged into your account to see what is available to you
Lori: why isn't that available to me?
Julie: all promotions are subject to status
Lori: I hardly ever take a bonus at this casino, and what is my status?
Julie: thats why we always tell players to click on promotions when logged into your account to see what is avaiolable for your next deposit
Lori: when I click on the promotions tab there is nothing there
Lori: and can you tell me what my status is?
Julie: unfrotuantely i have checked for you the best is a 35% match on your next deposit
Lori: okay and can you tell me what my status is?
Julie: it means promotions are subject to status not your status
Lori: I don't understand...
Julie: http://terms.luckyredcasino.com/
Julie: if you go to that is explains all about the terms of the casino and bonuses
Julie: 14. LRC reserves the right to change the terms and conditions of any offer including promotional and bonus offers at any time and it is the player’s responsibility to periodically check on this page and the promotions page for changes and updates.
Lori: You know what Julie, thank you for your time, I won't be playing here anymore. This is horrible, I hardly ever take a bonus from this casino, and when I do I get this? Please close my account
Julie: if you wish for your account to be closed can you send an email to us at support@luckyredcasino.com
Julie: stating this then i can pass onto management for you
Lori: Thank you I will send it now.
Julie: ok thank you
Lori: Since this is part of the ClubWorld group do I have to send the email to all 3 casinos?
Julie: you can just state that you would like all three accounts closed in one email
Lori: thank you. I will be sure to place this on all the forums to make sure everyone is aware...
Your chat transcript will be sent to xxxx at the end of your chat.
Lori: Yes I see you have, good night
Julie: the best that is available for you is 35% match that is the best i can offer
Lori: that isn't very good I have better offers at other places but thank you.
Be ware guys,
LH
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