Sie haben keinen exklusiven Bonus erhalten? Hier erfahren Sie, was Sie tun müssen

Šta da uradite ukoliko niste dobili ekskluzivni bonus kada ste otvorili nalog u kazinu?

Najčešći razlozi zbog kojih niste dobili ekskluzivni bonus su:

- Niste otvorili nalog koristeći link na LCB sajtu. Ukoliko želite da potražite naše ekskluzivne bonuse, najpre očistite cache i kolačiće, a potom kliknite na naš link ka željenom kazinu da biste otvorili nalog.

- Pristup kazinu nije dozvoljen iz Srbije, Hravtske, Crne Gore, Severne Makedonije, Bosne i Hercegovine ili Slovenije

- Vaš nalog je na listi naloga kojima je zabranjena upotreba bonusa. Kazina
obeleže pojedine igrače kao one kojima se ne dodeljuju besplatni bonusi.

Evo šta treba da učinite:

1) Kontaktirajte naše moderatore na forumu. Kada su ekskluzive u pitanju, najbolje
je da kontaktirate onog moderatora koji je objavio datu temu. Ne zaboravite da
moderatoru date korisničko ime u kazinu, kako bi mogli da provere vaš status.

2) Druga mogućnost je da moderatorima pošaljete privatnu poruku - neka sadrži
naslov, naziv kazina i vaše korisničko ime u tom kazinu.

3) Moderator će potom da kontaktira predstavnika kazina kojii će proveriti vaš nalog
i, ukoliko je to moguće, dodeliti vam bonus.

4) Ako vam ne dodele bonus u roku od nekoliko dana, a mi vam ne odgovorimo u
dogledno vreme, molimo vas da opet pošaljete privatnu poruku.

Ukoliko niste povezani sa LCB portalom (affiliate) i zbog toga ne možete dobiti našu ekskluzivu, trebalo bi da uradite sledeće (ne garantujemo da će uspeti):

1) Kontaktirajte podršku i tražite da zatvore vaš prvi nalog;
2) Očistite cache i istoriju u vašem pretraživaču;
3) Očistite kolačiće iz pretraživača;
4) Najvažnije - deinstalirajte softver kazina;
5) Idite na stranicu sa recenzijom željenog kazina ili na forum;
6) Kliknite na naš baner ili link u tekstu i ponovo otvorite nalog.

What to do if you did not receive an exclusive bonus when you opened an account in the casino?

The most common reasons why you did not receive an exclusive bonus are:

- You did not open an account using the link on the LCB website. If you want to look for our exclusive bonuses, first clear the cache and cookies, and then click on our link to the desired casino to open an account.

- Access to the casino is not allowed from Serbia, Croatia, Montenegro, North Macedonia, Bosnia and Herzegovina or Slovenia

- Your account is on the list of accounts that are prohibited from using bonuses. Casinos
mark individual players as not being awarded free bonuses.

Here's what you need to do:

1) Contact our forum moderators. When it comes to exclusives, the best
is to contact the moderator who posted the given topic. Don't forget to
give the moderator your username in the casino, so they can check your status.

2) Another possibility is to send a private message to the moderators - let it contain
the title, the name of the casino and your username at that casino.

3) The moderator will then contact the casino representative who will check your account
and, if possible, award you a bonus.

4) If they don't give you a bonus within a few days, and we don't answer you in
for the foreseeable future, please send a private message again.

If you are not connected to the LCB portal (affiliate) and therefore cannot get our exclusive, you should do the following (we do not guarantee that it will work):

1) Contact support and ask them to close your first account;
2) Clear cache and history in your browser;
3) Clear cookies from the browser;
4) Most importantly - uninstall the casino software;
5) Go to the review page of the desired casino or to the forum;
6) Click on our banner or link in the text and open your account again.

Ok i will try that in next time.

I have some multiple Accounts, because i got often lost my phone and access to my Email Adresses..

Dear Anchi, the exclusive bonus is for only European players or other country players too use this bonus?

You wrote that link in website must be clicked. But when you are also posting no deposit code then this link will too be clicked?