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I am sharing this post as a public warning and for transparency. I had an active player account with 1win. On April 18, my account balance showed 120,098.15 AZN, accumulated through normal gameplay on slot games. What happened: 1win first confirmed that my withdrawal was successful Later, they changed their statement, claiming a so-called “technical malfunction” They refused to provide: any game logs any technical incident report any verification from the game provider My balance was not paid, and no lawful explanation was given Important details: I did not abuse bonuses I did not exploit any known bug The balance was visible and confirmed in my real account Multiple platforms report similar cases with the same excuse When I asked for proof, audit logs, or provider confirmation, 1win provided nothing. I have now: Sent a formal legal notice to 1win Escalated the case to the Curaçao Gaming Authority Contacted the game provider Amatic Industries Filed additional complaints with watchdog platforms Why this matters: A casino cannot simply void winnings by claiming “technical glitch” without: independent verification provider confirmation transparent logs Otherwise, any win can be cancelled arbitrarily. My advice to players: ⚠️ Be extremely cautious with 1win ⚠️ Withdraw small amounts frequently ⚠️ Screenshot everything ⚠️ Don’t trust “approved withdrawal” messages blindly I will update this post if there is any response or resolution. If anyone else has experienced similar issues with 1win, please comment or reach out.
Streitsumme: 120098₼
Casino: 1Win Casino
Fall Nr.: 4247
