GoWild Casino

Hello Everyone,

GoWild Casino Review

Floyd from GoWild Casino is here to answer all your questions and to welcome you into the GoWild Revolution.

GoWild is committed to give you excellent service along with an amazing Gaming expirience.

Feel free to contact me at any time and on any subject

Yours,

Floyd W.
GoWild Gaming
 

Hi Floyd, my query is about downloading the casino ( not a complaint)...everytime I try to download the casino software it downloads but when it comes to opening the casino it says it has a DLL file missing and to download it again, ive tried 3 times, any suggestions?

Hi there Aotearoa,

Thank you for posting your situation here, I will be glad to help

In these cases of technical difficulties I prefer that you will come on live chat Because there are a few questions we want to ask you in order to solve this matter.

You can contact us by pressing the Live help button on this URL:  http://www.gowildcasino.com/promotions.html

Looking forward having you with us

Your's
Floyd W.
Gowild Gaming

Hi their Floyd,

I have been playing at your casino for a while now.  With no suprise I keep depositing and losing.   I'm no longer going to deposit at the casino until someone gives me a bonus so what do you think can you give a bonus.  Or shall I go to another casino and lose there.  So it's your call!!

My member log-in is vgwr00029482

Have a great day

Still waiting hummmm

Hi Susan,

Thank you for contacting me

Your personal account Manager will soon Email you - I dont want to talk about your private matters on a public page.

About winning or losing, You probably know that the Microgaming system is the most reliable and trusted system on the net and for that reason GoWild have chosen to use it - we have no control whatsoever on the games results.

I wish you the best of luck and sure you will be happy playing with us

Yours,

Floyd W.
GoWild Gaming

I do have to say that go wild is a good casino they gave me 30 free spins on hitman plus a 100% match on deposit so I will be going back to the casino.  And laughes04 give the casino a try they do give lots of bonus and free spins its worth the try.

Great casino.

Happy Spinning

Thank you for the Good words

It truly means a lot

The best of luck

Hi Victor

Thank you for your Comment,

I will check this issue and see what can be done.

Thank you for your Kind words and I hope that everything will be ok though as I am not a finance person I still cant promise anything

Thank you

Floyd W.
GoWild Gaming

I will b curious 2 c how this turns out 4 u; I wish u the best of luck, & hope that GoWild comes thru 4 u on your FANTASTIC WIN!!!!!!!!!!!!!

Hey, did u ever get your money?  What happened?

I truly hope that GO WILD will do the right thing for you!

I did the same thing while registering at a different casino but it was the state that somehow went to a different state other than mine, but everything else was correct. So if I had of won, I am sure the same thing would of happened to me. Luckily, I had randomly checked my profile and caught and corrected it before depositing
Good luck to you!!

I hope things do work out for you Bothekick. GoWild is by far my favourite online casino site. They have an outstanding support staff and management who have always been ready to keep me happy and keep me playing. I have never had hassles for making withdrawals - actually it couldn't get much easier - with payments received in my eWallet account within 2 - 8 hrs. Moreover, GoWild has also been extremely generous with endless bonuses - even freechips when you are down and out to help you keep playing. And there's still more....weekly tournaments, comp points and loyalty program...all with lots of rewards and prizes.

LOL...yes...I admit I'm very passionate about this site..but when you experience some of the crap we all read about here its nice to finally find a site...that I actually feel like a VIP player the same way as in a land base casino...that's rare thing and definitely worth holding  on to.


and so I am confident, Bothekick, that they will do their best to sort this matter out.


good luck,

soda aka cocakolakid

oh my God Bothektiek...that was a great story up until the end.  I was really feeling it with you, then I was feeling your pain.  I really hope things work out for you.

Nalgenie 

I hope they do the right thing here,  you should be entitled to your winnings.....keep us posted...best of  luck.....:)

Hi Everyone,

Thank you all for your good words and care for your forum friends

I assure you that the GoWild finance department is taking care of the issue though for security and privacy reasons we cannot put any info on the forum

My assurance to you is that GoWild Casino will always be fair

The best of luck to all of you

Floyd W.
GoWild Gaming

We're all rooting 4 ya

bothekick - it could be that GoWIld is awaiting for confirmation from clickandbuy. we need to keep in mind that there are policies and agreements that have been made between the casino and eWallet companies. GoWild must act upon and adhere to the agreement. I believe the closure or blockage of your account is not against you personally but has been engaged due to the agreement that was made between clickandbuy and GoWild in the area of risk management. I am not employed nor affiliated with GoWild, but I speak out with high regards for them because of the way they have treated me as a player. They have always treated me with great respect and kindness; therefore in return, I also have great respect for GoWild and it's staff, management and support team.

Be patient, I'm sure you will hear from them with an answer soon.

Hi bothektiek and everyone

I received a briefing  about the talked issue,

As much as this situation is unfortunate I cannot reveal all details because of privacy issues -

bothektiek,

You opened a multiple accounts at GoWild, which is flaged as fraudulent/abusive behaviour

You also created  multiple accounts on the payment method mentioned, which is also fraudulent and it is not allowed, not by us, nor by the processing company.

By using these multiple financical account, you have made a serious breach in the terms for both of us and the deposit method, which is considered to be a fraud case.

I asked them to check everything again to make sure there are no confusions and still received the same answer.

I know that these are not good news for you and yet you have to know that we are obligated to follow these terms by law.

I wish you the best of luck in the future

Yours,

Floyd W.
GoWild Gaming

Oh my....

well, I do have to say that I have been looking for a new casino (for me) to deposit in but after reading this I'm not sure about gowild anymore.  I think I will keep looking and researching.....

how can you not know of multiple accounts?  Get real, you tried to scam the system and it would not let you.  Good grief, get over it, this is what makes it hard on us players who do things right.

I've had some occasions where I've registered @ a casino, didn't play @ for a couple years for whatever reason (got a new computer & didn't remember about that certain casino, etc.) & re-registered, NOT remembering that I already had a registered account there.  It DOES happen.  An example is Victoria Palace; they alerted me 2 multiple accounts & simply deleted 1 of them.  Some players r registered at so many casinos that it's not hard 2 believe they can forget about which ones they've actually played at.

And while I do sympathize w/ bothektiek, I also c the casino's point of view.  They don't care what the reasoning is behind multiple accounts, despite the fact that it could truly b an honest oversight, but they have their rules & typically will not make exception.

if you only knew the lengthy and thorough check that i do for every single new site i join...as player i believe it is our own responsibility to ensure we not only read and understand the t&c, rules and policies...but to also adhere and abide by them. prior to this practice anytime i had won anything, especially with a freechip, i honestly would not be confident that i would get paid and sure enough lost out on two nice ones. now...i never have a problem..small payouts...large payouts...i got them all. they only thing that stands in the way of getting paid is not the casino....it's me not cashing out when i could have...lol...this i'm still trying to figure out as to why i don't...but anyway...i won't go there... lol...

bothektiek sorry for the bad news...i'm one those who for some reason has to learn the hard way before it sinks in...not sure if ur the same...but i do hope going forward you will bring news of your victories...all approved and paid.

Sorry this happened 2 ya bothektiek, it sucks i know!  I've been an on-line slotter 4 years & it took me a few screw-ups 2 realize I REALLY have 2 cover my butt & make sure all my bases r covered True, there r many casinos, as some posters here can attest, that r NOT honorable & will do anything 2 avoid paying out.  I have 3 that I find VERY legitimate & I tend 2 stick w/ those 4 cashing out; I also NEVER use free chips @ these 3.  As several of my posts can attest, I am a BIG fan of Lake Palace; Casino33; and Playfair.  NEVER any probs. w/ them.

I wish u continued good luck & will look 4ward 2 reading of a HUGE & SUCCESSFUL cash-out xperience from ya

First of all, bothektiek, I hope that picture isn't on your driver's license, they could have been scared of you, explaining why they locked you out. And the size of the money you won, by all means, they want to protect it. I can't understand how a person can have multiple accounts( I don't mean you particularily) and be organized at all. I have learned you have to keep on top of what your doing, and where your going. There are so many casinos, account nos., login stuff, even when I'm making a point to keep my s--- together I still don't have it like that. I'm always having to ask for password, username. If I'm going to have a leg to stand on if I get in a situation , I'm gonna make sure I don't take my big mess with me.  I don't know if that makes sense, but I sure do feel for you. That makes it more painful to let it all out , like you did here, hoping to get the results you want and to be let down like that.  I don't know what's worse not getting what you won because they won't cut it loose, or  losing it back like I'm such a pro at! I believe it will come back to you and you are really taking it well and so mellow. It's so true what goes around, comes around, so watch your manners. 

Victor vanquished?  Woah...I was riveted.  Seriously.  I will now RELIGIOUSLY SCRUTINIZE every nick and click for such a reason...
I am surprised you went to 'Silver' from 'Silver Fang' (which smokes!).  Very surprised.  And then for it to hit so hard -- but, as Bill Clinton once said:  "Nobody has a lock on the truth."  And you paid, buddy.  You paid hard.

hi there
my account is vgwr00013521
ive been playing here since it opened but i wont deposit any more as i cant get the free spins anymore without having to take the bonus.
I hate the bonus playthroughs here so i never take them(You cant cash out anything until you playthrough the lot,unlike Nedplay where you can cashout your winnings anytime and forfit the bonus) ,but in the past i had been allowed to just have the free spins that went with it .
It was all ok by a manager and i was happy to lose my hard earned cash(never had a cash out yet).
But then one day they just said no not without the bonus, i explained that the manager had approved it but nope no more.
This used to be my fave casino too.
boo hoo
can you help please i just loved the free sipns

Hi There,

Thank you for your post, I will have your account manager contacting you soon

These personal issues are easy to solve yet I do not want to have this kind of conversations over the forum.

Yours

Floyd

thanks gina was very helpful xx

Yea I hate the playthrus as well & have deposited over $1200 in last 6 months and I haven't even come close to establishing a balance high enough to withdraw!!!

Love the attitude of Live Chat, but they've gotten increasingly stingy!!

Refuse to deposit more until I'm honored as the special customer that I am.

vgwr00034544

Has support gone? No reply on live chat or email. can't get bonuses credited ...no contact

Someone said in another post the police raided their offices.

https://lcb.org/onlinecasinobonusforum/casinos/gone/

Dear Customer, As part of our ongoing affords to improve the services to our clients, we are in a process of upgrading our communication and security systems. We apologize for any inconvenience. Kindly leave us a message and we will get back to you as soon as we are back on. *Please note that there will be no effect, whatsoever to your game-play. Good Luck with your bets!


ive got this massage after tried to contact live chat

hi my account number is vgwr0003224020 can i know this casino is can cash out or no cos i have bonuse from the casino 40euro so and now i have win 3800euro and i have make deposit 20euro ready my loyalty point now 520 isposiple to cash out or no pls help me let me know pls ....

If you go into your cashier, it will tell you how much is withdrawable.  Once you withdraw, you will lose any bonus money that you still have. 

You can but try it and see. They will surely let you know if you can't withdraw it.

blue

max withdrawal from bonus or free spins at gowild is 100 max gl

here is headdasher
i have played on gowild in the past and deposite there on my account 4 times and i loosing all .
So i loosing above 110 dollar !
then i deposite again 20 dollar and win some cash after i withdraw my winnings about 100 dollar they banned me !! all my winnings was away and i never here any from the casino managment i often write to  them but i get no answer and no money back
VERY BAD
my email is headdasher@hotmail.com

go wild is a very reputable casino, and i have no problems with them at all,

i am sorry if this has happened, but if that is true and they locked your account you must have done something that they saw has a major reason,

i do have some problems with support sometimes they do take time to answer, but when they do, they are very good support t go wild,

keep trying to contact them and ask what the reason was, you have a right for them to tell you and to be honest they do not and are not allowed to lock accounts without giving you the reason why

gl

LuckyRJ