Hi, Hjc2899!

Yes first withdrawal. All documents were submitted 12/6... they acknowledged receipt of those. 9 email exchanges and they keep putting me off.... thanks for your reply
GELÖST: Zula Casino (Gewinnspiel-Casino) wird mich am 10. Tag nicht verifizieren - ich habe 20.000 gewonnen

I'm having the same trouble. I have been waiting 10 days with 20k just sitting there. I submitted my license, bank statement and utility bill on 12/6, I get a generic response every day when I...
GESCHLOSSEN [Aufgrund der Inaktivität des Einsenders]: Zula-Verifizierung nicht legitim

Zula Casino will not verify me after ten days. It's a sweepstakes casino that I won 20k on. I sent my drivers license, bank statement, utility bill as instructed. I can not redeem the money I won....
GELÖST: Zula Casino (Gewinnspiel-Casino) wird mich am 10. Tag nicht verifizieren - ich habe 20.000 gewonnen