Hello,
I'm having issues with Jacksclub. It is possible that the Mascot blackjack game (on Jacksclub) is not a genuine blackjack game. If you look at the game's house edge (listed in the dropdown below the game interface), it is listed at 4.6%. I do not understand how a 3:2 blackjack game can have such a high house edge without any sort of manipulation.
I lost a good amount of money on it, thinking it was a "normal" blackjack game. When I emailed them, they kind of gave me a runaround answer. I have also messaged Mascot gaming and Softswiss about it but have not heard back. Is there anything you could do to assist? I can provide more info as needed.
Thanks,
**** (Jacksclub username)