you are right eddie
Slots Galore Casino
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- Full Member 176
- zuletzt aktiv vor 4 jahre
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- Beantwortet von
- bewbush
- um Oct 15, 09, 06:59:37 PM
- Full Member 176
- zuletzt aktiv vor 4 jahre
Hedi: Welcome to Casino Support. How may I assist you today?
you: yes
you: what u going to do now
you: coz i ll let them
you: a u going to give us nd 25??
Hedi: We are aware that some customers are having issues when trying to download the casino, Our technical team is aware of this and are trying to get it fixed as soon as possible. We appreciate your patience and comprehension for this matter.
you: and
Hedi: The free $25 will be automatically credited to qualifying accounts (1st 500) within 48 business hours.
you: you ve got tecnical problem and we coulndt download why we r going to wait 48 hours for 25
you: ?
Hedi: Because that is the rule, stated on the website
you: ok... -
- Beantwortet von
- txgurl35
- um Oct 15, 09, 08:12:01 PM
- Full Member 154
- zuletzt aktiv vor 7 jahre
u all gonna love this...atleast i did...AFTERWORDS
Jurgen: Welcome to Casino Support. How may I assist you today?
you: ok the messed up part is i got the casino to download however
you: it wont let me register
you: asks me for my acct ID and pass
you: no option to sign up
you: then i click on Help inside the casino and it says this
you: SERVER ERROR 0004
Jurgen: May I have your email address please?
you: txgurl35@yahoo.com
you: BUT
you: i have never givin yall my email so
you: u have nothing to compare it to
you: unless ur gonna send me a STRESS reliver...cuz i been at this since 9am and its 6:30pm
Jurgen: Today we launched this casino.
you: ok and?
Jurgen: And being the first day every bug and little detail show themselves right away.
you: i have installed---un-installed and hit my pc so much today that im really exasuted
Jurgen: You will have to uninstall and reinstall the casino to get the sign up page.
you: lmao
you: nope that don't work
you: even tried internet explorer and firefox
you: turned off my fire wall
you: cleaned my temps
you: u name it i DONE it
you: heck i even done a restore point
you: to a WEEK ago
Jurgen: One moment please.
you: and yep u guessed it...DIDN'T WORK
Jurgen: Thank you for your patience.
Jurgen: I checked with my manager and got approval to create an account for you.
Jurgen: Could you please provide me your details.
you: omg!!!..Dude...Shut-Up...lol....i have asked and asked everytime i come to live chat if they could if nothing else help me register and they said NO
Jurgen: We are closing the chat session since we have not heard from you. Please come back and chat with us if you require more assistance.
Jurgen: Sorry.
you: lol
Jurgen: Wrong chat.
you: Dude...i was fixin to SCREAM!!...lmaooo
you: u still there Jurgen?
you: hmmm..ok well im gonna go TRY and see if this works...tyvm for ur help
info: Your chat transcript will be sent to txgurl35@yahoo.com at the end of your chat.
and yes IT WORKED..!!!!...however i see that im reg in a 10.00 black-jack tourny for 2morrow ...gotta fix that...so XGL 2 those that keep trying....better be worth it is all i KNOW!! -
- Beantwortet von
- genenco
- um Oct 15, 09, 08:28:43 PM
- Mighty Member 3032
- zuletzt aktiv vor 5 jahre
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- Beantwortet von
- rilla01
- um Oct 15, 09, 09:01:05 PM
- Jr. Member 59
- zuletzt aktiv vor 8 jahre
well finally after messing with this casino site off and on all day I contacted Live support for the fourth time and they created an account for me. The site would download but My account button did not work. Everything is fine now. I too am registered for the BJ tournament, starting tomorrow. I just hope I 'm not to late for the $25.00 registration bonus after all this today.
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- Beantwortet von
- FREE 4 ME
- um Oct 15, 09, 09:10:34 PM
- Full Member 142
- zuletzt aktiv vor 7 jahre
:Noooooooooooooooooooooooo Canadians !!!!!! How ., . . .How .,,,,,,, How ................. how how how how can they do this ??????????????????????........ I'm running out of free chips to abuse ...... Please ~~~~~~~~~ help me !!!! Bored ~~ed out BIG TIME !!!!!!!!! : This is me lookin for free chips Good luck every one , and have fun
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- Beantwortet von
- playerdaleman
- um Oct 15, 09, 09:24:39 PM
- Full Member 208
- zuletzt aktiv vor 11 tage
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- Beantwortet von
- JCORMANE
- um Oct 15, 09, 10:40:30 PM
- Jr. Member 99
- zuletzt aktiv vor 2 monate
I wish I had saved the live chat transcript but what they told me was that if I had been one of the first 500 people I would have already received $25 in my account (I didn't have $25 in my account). So I replied...if I had $25 in my account I wouldn't have contact live support to inquire about the $25 (duh!). To which she said it would be in my account within 48hours and the next comment she made was "if you were one of the first 500". I said I was confused by that...and asked her if she meant "if I wasn't one of the first 500 and it wasn't already in my account...that it would be in there within 48 hours" and she took a long time to reply...saying "yes it will be in there by then." I can't even find the details discussing the first 500 on their website. I'm not sure anyone there really knows what is going on.
In the past 30 days I've signed up at 3 new casinos that were nothing but problems and ended up not getting any of their advertised signup no deposit bonuses...Slots Galore, Tropica (Rival) and Deandra (something like that - another Rival) for reasons I still don't understand. I hope this isn't a trend. Oh well..chin up and keep the faith.2.5/ 5
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- Beantwortet von
- Evan
- um Oct 16, 09, 08:41:07 AM
- Newbie 12
- zuletzt aktiv vor 8 jahre
FYI - I talk to a live rep today who said:
"Our free $25 chip was offered to the first 500 registered accounts, which was reached at 10:00pm ET on October 15th. If your account was registered prior to that, then you will be receiving your free $25 chip within 48 hours. The chip has a $40X wagering requirement and a max payout value of $100." -
- Beantwortet von
- Spadeaholic
- um Oct 16, 09, 10:12:50 AM
- Full Member 160
- zuletzt aktiv vor 8 jahre
Well if you all have seen what I have gone threw and read prior experience with VEGAS Tec. based casinos ( aka Golden, GOCasino ) this doesn't surprise me one bit.
But all I know and I see others in the forum were entered into the BJ tournament ID#10015 yesterday after they signed up as a reg account and wake up today and guess what surprise surprise we are not.
here is there answer:
info: One of our Representatives will be with you in a moment. The estimated wait time is 48 seconds.
info: All staff are currently assisting others. The estimated wait time is 48 seconds. Thank you for your patience.
info: You are now chatting with Lyanne
info: Your Issue ID for this chat is LTK145015783805X
Lyanne: Welcome to Casino Support. How may I assist you today?
you: XXXXXXXXXXXX XXXXX XXXX XX/XX/XXXX XXXXXX@XXXXX.com
you: yesterday when i signed up i was auto entered into blackjack tourny and today i'm not
Lyanne: One moment please. Your patience is appreciated. I will be with you in a moment.
Lyanne: Still checking for you kindly hold.
you: and FYI the livesupport isnt working from the casino it comes up as a 404 not found error the requested URL/ was not found on this server
Lyanne: Thank you for waiting. I'll be with you in just a moment.
Lyanne: Thank you for the information I will inform my supervisor about it.
you: np
you: now about the tournament and can you tell me what regestration number I was lol
Lyanne: I checked for you but Mitch we don't have any record that you were entered into the Blackjack tournament , as we don't have any free entry promotions at the moment.
Lyanne: Did you received an e-mail regarding the free entry ?
you: i swear to you it was there when i joined i even told e1 in latestcasinobonus.com forum and many others say they were too
you: no
Lyanne: Unfortunately we don't have any free entry tournament right now , the Weekly Blackjack tournament's fee is $10.00
you: well hun i was entered but w/e maybe was a clitch
you: i understand site is new
you: can you tell me what reg number i was?
Lyanne: Maybe it was I'm not sure but I will ask for you as soon as the manager is in , and you will receive an e-mail from me.
info: Your chat transcript will be sent to XXXXXXXX@XXXXX.com at the end of your chat.
Lyanne: I cannot check it as I don't have any record of your account being in the BlackJack tournament.
you: no
you: for the free $25 what number was i
you: when i signed up
Lyanne: I'm not sure as we cannot see that , we can only see the date that you created your account , but if you registered before 10:00pm ET on October 15th. You might be in the first 500 registered accounts but you can check your account within 48 hours.
you: ok tyvm ill let the rest of e1 know in the forum
you: ty for your time
Lyanne: You're Welcome -
- Beantwortet von
- Spadeaholic
- um Oct 16, 09, 10:42:23 AM
- Full Member 160
- zuletzt aktiv vor 8 jahre
-
- Beantwortet von
- genenco
- um Oct 16, 09, 12:55:59 PM
- Mighty Member 3032
- zuletzt aktiv vor 5 jahre
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- Beantwortet von
- luvkittynumber1
- um Oct 16, 09, 01:16:53 PM
- Super Hero 1388
- zuletzt aktiv vor 1 jahr
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- Beantwortet von
- luvkittynumber1
- um Oct 16, 09, 01:19:22 PM
- Super Hero 1388
- zuletzt aktiv vor 1 jahr
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- Beantwortet von
- skyestar40
- um Oct 16, 09, 02:32:55 PM
- Full Member 187
- zuletzt aktiv vor 7 jahre
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- Beantwortet von
- Spadeaholic
- um Oct 16, 09, 02:54:50 PM
- Full Member 160
- zuletzt aktiv vor 8 jahre
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- Beantwortet von
- genenco
- um Oct 16, 09, 04:40:49 PM
- Mighty Member 3032
- zuletzt aktiv vor 5 jahre
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- Beantwortet von
- blndsuga
- um Oct 16, 09, 08:03:46 PM
- Sr. Newbie 38
- zuletzt aktiv vor 8 jahre
thanks for a good post bewbush, after reading your advice about how to download, i was able to download and then waited about 24 hours and the $25 was credited to my account!I think the download problem was with internet explorer not the casino because as soon as i added it to safe sites, no problem lost the free money pretty quick but hey,free chips are hard to come by these days!
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- Beantwortet von
- playerdaleman
- um Oct 17, 09, 12:36:58 AM
- Full Member 208
- zuletzt aktiv vor 11 tage
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- Beantwortet von
- BIGLEAN
- um Oct 18, 09, 01:27:45 PM
- Super Hero 1458
- zuletzt aktiv vor 5 jahre
Hello all I too got lucky and made the playthrough at SLOTS GALORE and as Patty1959 stated there is NOT a deposit required to request a withdrawl just gotta send in required docs! I will keep you posted on how long the process takes
2.5/ 5
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- Beantwortet von
- amyspear
- um Oct 18, 09, 01:49:24 PM
- Sr. Member 326
- zuletzt aktiv vor 7 jahre
congrats slot junkie! I contacted live support to ask what the process was in order to cash out and they said I had to call back and ask the accounting department during their business hours. seems silly that customer support can't just tell me what to do in order to cash out!
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- Beantwortet von
- BIGLEAN
- um Oct 18, 09, 02:16:48 PM
- Super Hero 1458
- zuletzt aktiv vor 5 jahre
Thanks Amy!
I talked to Stephanie in livechat and got the email security@slotsgalore.com for where to send in my required documents (Drivers...Utility or Bank Statement, Credit Card used and authorization form) since it was a NDB she said I didn't need a Authorization form or Credit Card info but I sent the CC info anyway! To get the Auth form you have to talk to livechat and they have to request it for you and send it to your email Anyway, I have sent in all required of me, now let's see how long it takes them ::) -
- Beantwortet von
- mlemire
- um Oct 18, 09, 11:39:11 PM
- Sr. Newbie 30
- zuletzt aktiv vor 6 jahre
Pitt: Welcome to Casino Support. How may I assist you today?
you: Hi. When I first opened my acct. it showed me registerd already for "Bangkok Nights" tourney. Now I don't think I am.
Pitt: I'm sorry for the delay. I'll be right with you.
Pitt: What happens is that we do not give a free tournament anymore. So there could be a glitch and afterwards it fixed itself
you: When did you stop?
you: I was one of the first players to register, I think.
you: Through LCB
you: they said free tourny included
Pitt: I will be right with you.
Pitt: I think from the start, we had it removed as soon as possible.
you: But you did give it to me
you: then poof...
Pitt: It was a glitch that it did give it to you, you should have gotten it from the start
you: Yeah, I did get it from the start.
Pitt: *shouldn't
you: Just like it said I would at the forum, LCB.
you: Also at your web site
you: under "early bird"
Pitt: Thank you for waiting. I'll be with you in just a moment.
Pitt: I will be right with you.
Pitt: I am sorry but this is not part of the promotion
you: I'm sure that launching a new casino must be quite an expensive undertaking and your no deposit bonus was quite generous for a vegas tec casino...
you: but it hurts your credibility to promise something, GIVE it to someone, and then take it away. Don't you think?
you: perhaps you can make an exception?
Pitt: We now it does and that is why we had them change it as soon as possible.
Pitt: Unfortunately we can't make an exception an grant it to you anyways.
Pitt: Is there anything else I can help you with?
you: No, thanks. HAGN. -
- Beantwortet von
- BIGLEAN
- um Oct 19, 09, 12:44:41 AM
- Super Hero 1458
- zuletzt aktiv vor 5 jahre
security@slotsgalore.com didnt't work so they gave me support@slotsgalore.com and if that doesn't work they told me to use support@englishharbour.com
Thanks Amy!
I talked to Stephanie in livechat and got the email security@slotsgalore.com for where to send in my required documents (Drivers...Utility or Bank Statement, Credit Card used and authorization form) since it was a NDB she said I didn't need a Authorization form or Credit Card info but I sent the CC info anyway! To get the Auth form you have to talk to livechat and they have to request it for you and send it to your email Anyway, I have sent in all required of me, now let's see how long it takes them ::)
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- Beantwortet von
- BIGLEAN
- um Oct 19, 09, 01:34:05 PM
- Super Hero 1458
- zuletzt aktiv vor 5 jahre
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- Beantwortet von
- amyspear
- um Oct 19, 09, 03:35:34 PM
- Sr. Member 326
- zuletzt aktiv vor 7 jahre
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- Beantwortet von
- keekee
- um Dec 09, 09, 12:21:18 AM
- Newbie 5
- zuletzt aktiv vor 14 jahre
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- Beantwortet von
- Spadeaholic
- um Dec 09, 09, 08:13:26 PM
- Full Member 160
- zuletzt aktiv vor 8 jahre
sorry slots galore only offers a 200% first deposit far as I have seen except when they first opened and 1rst 500 to join got $25
2.5/ 5
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- Beantwortet von
- FrenchToast
- um Dec 09, 09, 09:13:03 PM
- Newbie 6
- zuletzt aktiv vor 14 jahre
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