Need a hand with a casino?

LCB's complaints team is here to help.

Here's what you can count on when using our service:

  • Our team will objectively assess the situation
  • A dedicated complaints moderator will be assigned to your case
  • Our direct contacts with casinos and their representatives can aid in achieving a successful resolution

Could this be your issue?

  • If the deposited amount has been withdrawn from your bank account or e-wallet but isn’t showing up in your casino cashier balance, please contact the casino immediately. Make sure to provide all relevant information to the casino support, including your username and screenshots of the funds deducted from your bank account.
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